Support

FAQ's

View Policies, Shipping Info, Etc.

One Click Return

Full/Partial Refund anytime within 30Days

Chat Support

Fast checkout, redeem rewards or ask questions!

Email Support

Get answers to your questions in 1Hr

WhatsApp Support

Reserved for urgent concerns only

Fast Delivery

Delivery in 4 Hrs, Same day or next day!

 

FAQ's

Super Fast Delivery

to all over U.A.E & IN

Expedited Delivery

Delivery in 4Hrs
(Must Place Order before 05:30PM)

20AED

Same Day Delivery

Delivery in 12Hrs
(Must place Order before 01:30PM)

10AED

Next Day Delivery

Delivery in 24Hrs
(must place Order before 05:30PM)

5AED

*85% Delivery performance success rate
**
Orders placed after the cut-off time, will only be fulfilled next day

 
 
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One Click Return

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Your Return process has been started, Please wait for 2 days for the Courier to arrive at your delivery address registered.

Every Biosis Retail Product is Free to Try for 30 Days. We take our product back within 30 days in case you change your mind.

Return Eligibility :

  • The product must not be damaged

  • Product packaging must be intact
     

Preferred Pick up Time: Time of the day you will most likely be available for the return (we cannot guarantee our delivery partner will make this time)

Return Process : 

  1. Enter the OrderID and tap submit

  2. The delivery partner will pick up your order within 2 days

  3. Full/partial refund depending on the damage of the product within 7-14 Business Days.

  4. Refund will be provided through Cash/Bank transfer/refund to creditcard/debit card

Email Support

Get in touch, Our Customer Support Agent will answer all your questions in 1 Hour.

 
 

Live Chat

Tap/Click the Blue Chat icon 

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on the bottom right corner of the screen to access Live Chat